Our purpose
Our purpose Our purpose is for our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and we plan to be here for the long term.
25 Mar 2024
Rents and service charges – your frequently asked questions
29 Jun 2023
Applications are now open to join our Board
23 Jun 2023
Applications are open for our new Chair of the Board
Our interim strategic plan
Interim Strategic Plan 2023-24 Our new Strategic Plan sets out six areas of focus that will help us to fulfil our purpose. The six themes are: Doing the basics brilliantly Reducing our carbon footprint New homes and services Business resilience Governance People The plan will be in place while Larry Gold, our new Chief Executive, […]
06 Feb 2023
Our repairs and maintenance service – what to expect
14 Nov 2022
Grow your communities, forge partnerships and embed co-production good practice with Growing Communities
25 Jan 2022
Join our board as our new Chair
14 May 2020
Our new report: how we’ve been stepping up our offer in response to Covid-19
Our history
Our history In 1966 the BBC first aired Ken Loach’s ground-breaking film Cathy Come Home. This harrowing portrayal of a young family’s spiral into homelessness shocked the nation and led to the development of many charities and housing associations across the country – including us! Shelter was one of the first charities born out of […]
